The job of Station Manager is one of the most emblematic professions of an airline.
The station manager and his team ensure the proper reception of passengers, their baggage handling, cargo and mail. Being the guarantor of the process control of plane handling, he ensures compliance with safety rules and safety of flights in conjunction with the crews.
Manal Al Nammari, is the station manager of Air France-KLM in Lomé, Togo.
This month, the French company paid him a tribute through a video in which it explains his job.
This dynamic Jordanian can handle both French, English as well as Arabic deals with attention to detail on flights between Paris and Lomé; he must sometimes act as a diplomat to meet the requirements.